Index

I would hate to see your business disappear, as I believe you provide a valuable service to the Australian orchid community. J.W., Vic.

I have only ever purchased flasks from you and am totally happy with the product so I intend to stick with you even though I am just a small fish. R.R., Qld.

I haven’t been buying from you for long, but have appreciated your commitment to quality and your range. Don’t give up. You are a great supplier for Australia. I’ve had my own experiences with some suppliers, who I will just say I will NEVER use again. M.P., NSW.

I am not a big buyer but I will always be loyal to you as you have always provided excellent service and value. P.B., Qld.

From my research you offer the biggest lists and best diversity in Australia. T.W., NT.

Your flasks are always 1st class. R. & L. S., Qld.

As a new customer you have and will continue to have my full support. I have purchased flasks from another importer. I have now had two consignments. With the first, the plants were large but had no roots, subsequently I lost most of them. With the second the flasks that made it through quarantine still haven't arrived and I was given a promise with the next round, but no offer of a refund. The person in question now doesn't answer the phone or return calls. Won't be making that mistake again!!! Keep going! The industry needs honest, decent people. D.F., NSW.

Anyway, I’ll continue to support you and promote you within the multiple orchid societies I belong to in Sydney. THANKYOU! For establishing a connection with Jumbo Orchids. I’ve been wanting to get my hands on plants from them for ever! D.W., NSW.

Must say your service and pricing has always been fantastic. Any problems I have had, have been dealt with quickly and satisfactorly. G.W., Qld.

Mate you really are a legend! D.W., NSW.

What you are offering is unique and of great quality. And if something is even only slightly off you are on track to find out what happened and offer refunds - couldn't be better, I am very happy with your service. F.W., Qld.

Thank you, Keva, I appreciate your hard work and effort. R.R., Qld.

You have been a big supplier of flasks for us Aussie growers. All's good, well done! R.B., NSW.

Thanks for your time and regardless of other competitors, you will always have my business due to your professional nature and excellent service to the orchid lovers like myself. It’s evident the time, dedication and passion you have put into Mallee Phallies and it’s not something your competitors can easily duplicate. N.C., WA.

Firstly, Re: your previous email, just wanted to let you know that I show support for you and your business. You've always been transparent and proactive in delivery and organising shipments so thanks. J.B., NSW.

* Hi Keva, just a quick email to let you know your flasks of
phallies are working. Champion Phalaenopsis with Phal Sweet
Strawberry last night. .... Ron, Bateman's Bay, NSW

* Just letting you know that my flasks arrived safe and sound.
Thanks heaps. Going to be a very busy bee over the weekend.
Will definitely buy more from you for sure!!! .... Gerri,
Bungadoo, Qld

* Just deflasked my order and on the whole it was great with all
the plants being huge and very healthy. .... Karl, Glenelg, SA

* Very pleased with quality. ... Neita, Aitkenvale, Qld

* Your prices are very good, I have quite a few lists from friends
with Orchid nurseries up here and you don't seem to be putting
a large mark up on them. Very happy. .... Rob, Castle Hill, NSW